YES Communities Kim Bassler kennesaw Georgia Review

They promised that the house would be fixed by the move in date. House still not fixed mold in bathroom.On Sept 12,2014 I responded to a craiglist ad for The Woodland of Kennessaw. I called and spoke to Maria she advised me to come in and fill out an application. I came in and discussed with her that we were looking to buy a home. She showed us a couple properties that we kind of liked just seemed ran down in that area. I than proceed to the application process. Called back I was approved.We looked at some better trailers after approval better trails not like the ones before. We seen one we like it wasn’t finished yet. Maria said they would definitely have it done by the move in date.I than went on 09/19/2014 to give her the money orders for 1350.She than gave me the keys. She assured me that the trailer would be ready to move in on 9/20/2014.She also goes to say that we needed to sign the lease to rent until she hears back from 21 mortgage company about taking a mortgage loan out which she assured me would be put threw right away. Also we had to sign the lease in order to get the specials listed on craiglist (free grill, half off next months rent, and 100 dollars off the next 3 months of rent). I had already paid my movers to move me in the evening of 9/20/2014.I had not heard anything from Kim (the manger or Maria).So I am assuming it okay to move in. I arrived at the trailer at around 11:42 pm on 09/20/2014 with my movers to move in. When I arrived this trailer was a mess. Everything that was suppose to be done was not done. There was live wires hanging. The sink and toilets were dirty. The dish washer was just sitting in the floor. The toilets had no seats. The pluming was messed up so I could not use the bathroom. The sliding door didn’t lock. There was a falsest leak. There were no smoke detectors in the house. There was no fire extinguisher. The electrical sockets were not covered. There was leakage stains around the sunroof. There was also a strong smell of mold in the master bedroom bathroom. The water smelled like cat piss.I than attempted to call the 24 hour maintenance. They told me I had to wait till Monday to talk to Kim. On Monday Sept 22,2014 I called into the main office and talk to Kim. She stated that Maria no longer worked for the company as of that Friday when she told us we could move in on Saturday. I explained to her that was fine but the house is not ready as we were promised. She stated to me that we had moved in knowing it was not ready. I asked her how was we suppose to know we did not get a phone call. Her exact words was “I would not of move in there”” I asked her why she did not call me. No reply. She insisted that the work would be done when she got help. Every other day some one came out and half did they job or said they had to come back and never did. I told the handy man that I smell mold he tried to make me think I was crazy. I than showed him. He stated that’s just roach dropping. How if there is no roaches. Mold problem still not addressed. The sliding door was unsecure and would not lock up until October 2

2014. When we went up to the office and stated we did not feel safe and wanted to leave. We also told her that the house was unfit and that the mold smell was still there. She than argued stating we cant leave and that they had never really sent the mortgage app over because they didn’t know how to until the new girl came. Things got heated. I told her I just want my money back and I will be gone because to many broken promises and they way they treat people. She than called the police. The cops arrived they told me to file a complaint and go to the magistrate court because they get a lot of these complaints. They also stated this place was not right. I also asked her for cooperate office number she said I had to email them. I found out that was a lie. I found the number on line called several time no answer. Left voice mails no reply.. I also got in to an argument with Kim Bassler on the phone and before hanging up she stated “”that why i don’t like these type of people””””They wont be here long””. Every since that day we have been living in a living hell.We were showed all the run down trailers. We were told that we would have our application sent to the mortgage company. I was not done until we consistently contacted the mortgage company. We than was taken advantage of and tricked in to signing papers for a lease when they had no intentions on sending our mortgage over. We contacted the better business bureau and now facing eviction.”

2880 cobb pwy kennesaw, Georgia USA

7704222080

www.yescommunities.com/community/woodlands-kennesaw

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