Wine Accessory Quartz Hill California Review

2016-12-29 Ordered a Le Grape Uncorking Machine and Table Stand Set from Wine Accessory on the internet. All pictures show the wood in the base as a dark walnut stain. On the box I received all the pictures show a dark stain. Very classey looking. When opened as a gift the wood was blonde almost white – not classey looking at all!! I called the phone number on the internet that say exceptional customer satifaction. Got Fred Fidura who was listening to my message I was leaving and he was very rude. Said what do you want thats the color the factory sent. He went on to say “How much did you pay for shipping”” I told him $19.99 he replyed “”thats a money losser””. Is it my fault the shipping was $19.99 – He sets the shipping cost! All I was looking for was a new piece of dark wood to screw on to the stand. He did not want to listen. I said I have never written a complaint but would this time and he didn’t care. Not a company I will ever use again and recomend no one else does!!”

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Furniture & Furnishings

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