To Whom it May Concern I would like to make a complaint on behalf of the consumers of NJ, PA, NY, DE, MD, who have purchased windows from Windowizards Inc. of Bristol PA. I was a contractor with direct ties to upper management at this company. In 2006 Windowizards started selling a window called the Comfort Weld. This window was to be a fully foam insulated window, with low e argon gas. When my company first installed this window, we noticed that there was no proper foam insulation in the master frame, and sash’s. The company represented a fully foam filled master frame, and sash. Literature, and customer input told me this was one of the selling feature’s of the product. I notified the owner Barry Goodman of the deficiency December 2006. I was told it would be rectified. I was also told the reason we went with the new product, was that we were making an extra 100.00 a window. Production continued in the same manner, and I thought everything was rectified, till May 2008. In May 2008 the customer of Northfield NJ, found out that his windows did not have full foam insulation. I, and Barry Goodman went to his residence, we told him that we would send our service rep Nick to his residence, we would remove a window, let him cut the frame open, and if there is no foam we would rectify the problem. Nick went to his residence in June 2008, found out there was no foam. The problem was turned over to Rich Friedenberg VP of Windowizards. An non-disclosure agreement stating, Frank Herbert was not to contact media, government, or legal action. His windows would be replaced free of charge. None of the other consumers that have purchased this product were ever notified, or a recall issued. Then November 2008, one of my employees dropped a Comfort Weld window at the residence of another customer Northfield NJ, the customer was a retail sales expert, and when he saw there was no foam in the master frame, and sash, he demanded compensation. Another non disclosure agreement was signed by Rich Freidenburg, with the same conditions as previous. December 2008, I was to deliver new windows to a customer in Barnegat NJ as his Thermal King windows did not have any foam insulation. I was instructed by Rich Friedenberg to cut the window open, and found out there was 4 inch piece of foam at the bottom, and top of the window. The customer did not accept delivery of the product. Again in January 2009 I delievered another new set of windows to the customer of Barnegate, this new set of windows was the Comfort Weld series, again I was instructed, and there was no foam in the window, except maybe 2 inches, The customer from Barnegate kept the evidence. Again another non disclosure agreement was signed, and the customer from Barnegate recieved new windows. Rich Friedenberg immediately assumed I told the customers from Northfield, and Barnegat about the phony foam windows, and I was then treated badly, and then terminated with out cause by windowizards. I then filed a complaint with the FBI, and after an investigation I was given a letter of introduction to AOG offices of PA, NJ, DE, MD, NY. I can provide you with this letter. People have saved many years to make improvements on their houses. Trusting that this company will give them the product they thought was bought. Windowizards never made an attempts to recall the windows, they do business in six different states. This is no different then the Bernie Madoff scandal, taking advantage of every day Americans. FACTS OKNA the manufacturer of the window was started with capital from Windowizards OKNA manufactures the window on the premises of Windowizards Windowizards has known about the phony foam windows since 2006. Windowizards did not make any attempts to recall the faulty product, or notify consumers. Windowizards fired me, because of my knowledge, and evidence. Windowizards has sold more than 150 000 000 dollars worth of this phony foam window I have the evidence, and documentation to prove that Windowizards, and Rich Freidenberg have been covering up this scam. If you have been affected, please call Rich Freidenburg, he will either give you cash, or replace your windows. Or better yet contact your local AOG office and file a consumer fraud report. nGordonnABSECON, New JerseyU.S.A.
6240 Bristol Pike Levittown, Pennsylvania U.S.A.