I ordered Avlimil back in July of 2003, after looking it up online and reading the “money back guarantee””. I felt pretty safe about trying it out. The “”money back guarantee”” stated that I needed to save the boxes for 12 months and if not satisfied

I could send it back. nI contacted Warner Health Care

Inc. in May 2004 to tell them that it just didn’t work for me and that I had saved the boxes as told and I wanted my money back. I was directed to a supervisor named “”Mike”” who told me that in his computer it showed that I didn’t start getting the product until Sept. 2003. I told him that was incorrect and that I would pull my bank statements and fax them to him to prove that I had been receiving the product way before Sept. 2003. He told me that the “”money back guarantee”” did not start until Sept. 2003 and that I had to take it 1 year before I could get a refund. He also informed me that he would research my account and call me back. nTwo weeks later

I called him back and he gives me the same run around about not getting the product until Sept.2003 and not getting a refund. I told him to cancel my account and that I would pull all my bank statements and get back to him. nThis was in May 2004. I was sent and charged for Avlimil in June 2004 and in July 2004. Again I called Warner Health Care

Inc. customer service and ask to speak to a supervisor. “”Juana”” tells me the company did not have a money back guarantee in July 2003. (now that I can prove I have been getting the product by my bank statements) I explained to her that the money back guarantee may have changed as of Sept. 2003 but when I signed up and started receiving this product