Walmart Irving Texas Review

I bought a bag of Daylily Bulbs from Walmart. When I opened the bag a few weeks later it didn’t have the 3 bulbs in it. I suffered I back injury and it took about a month to try to exchange it or get a store credit. I didn’t have the receipt. The customer service employees said no to either because one of them said they didn’t know how long I had them. What??? The Bag even says there’s a one year guarantee that they will grow! As I was leaving I mentioned it to a checker in the gardening dept who recognized me at a regular customer. She called her supervisor who said to write on the package to give me the store credit per her. I let the checker know that I needed to come back because I needed to get home and rest my hip. (I was even using an electric cart). This morning was about 3 weeks later (due to back issues) and when I tried customer service again it wouldn’t pull this product up since the bulbs have mostly been cleared out for winter. She asked a more experienced customer service rep who gave me real attitude. She tried to tell me that I must have bought it somewhere else. I should her what the dept wrote on it and she claimed they probably recognized the brand and didn’t know their products well enough. I told her I was positve and could go get one in a different color blum. She said “No

that won’t you us any good!”” And brushed me off. I have never been given more grief by a customer service dept over something so simple. It’s like the second women didn’t want to be helpful along with being condescending about the gardening dept employees. My advise is do not buy their bulbs or seeds it is not worth the grief if something goes wrong.”

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