TruGreen West Michigan Michigan Review

Beware of any sales job with TruGreen in Grand Haven Michigan! I am a former employee of TruGreen who took a Neighborhood Sales Representative job with them earlier this year. During the interview I was informed that the normal working hours are Monday through Friday from noon until 9:00 P.M. with an occasional Saturday. I just assumed that I would work about an hour extra each day as this is just part of sales. I asked what the working hours of Saturday are. I was informed that they would be from 9:00 A.M. until 2:00 P.M. I was informed that I would be paid hourly plus an opportunity to earn commission. The hourly rate is okay for a college kid or somebody running out of unemployment! The commission plan starts to pay out when your weekly sales reach $2500.00. I asked what kind of sales figures I could expect to get with my sales background and was informed that each sale would be an average of $350.00. They informed me that I would typically get 2 – 3 sales each day to start with and would increase with experience. I figured at that rate, I would have a chance to make the commission in the first week or two of employment. I took the job!TruGreen has a weekly sales quota for the entire sales department to meet, like 100, 200 or so sales to be met. If the quota is not met, then they work Saturday to make up the difference. Start at 9:00 A.M. get done WHENEVER the sales team meets the quota, not 2:00 P.M. More like between 3:00 P.M. and 6:00 P.M. A typical sale would remain between $125.00 and $ 280.00. Typically sell between 4 and 6 per week falling below the $2500.00 sales goal to start commission. First week went by in 47 hours. When I received my first paycheck I got paid for 40 hours. I asked my boss what was going on with the 7 hours of overtime. He told me that I was on salary for 40 hours and Saturday is so you can increase your commission (more like help them meet their sales quota). I rarely was able to reach the commission plan and worked most every Saturday for FREE! Well, I gave up that job, working Saturday’s for FREE is not for me!There’s no doubt that TruGreen took advantage of me. I am not looking for a lawsuit or anything like that. TruGreen does provide superior lawn services and products. I saw so many beautiful lawns that they work on and can assure you that this portion of their business is second to none! I want to educate people about how I was taken advantage of and turn the table around a bit. I can say that if you’ve been thinking about their services and want a great lawn at an affordable price then do yourself a huge favor, follow these simple steps. 1) Know that TruGreen’s full program is 7 applications from April until November. The lawns that receive all 7 applications are truly amazing and guaranteed! 2) The salesmen are desperate and can break up the full program in order to make a sale. Your lawn will look great while TruGreen takes care of it, when you resume control, well, that’s anybody’s guess!! 3) Always request to see a salesman on your lawn Wednesday or Thursday night after dinner. Your spouse should not be present. Your just too busy any other day of the week, ask them for their name, please come back, ect. 4) When they arrive, ask them several questions you have about your lawn. Ask them what will be done, what’s different than what you do and the cost. ALWAYS tell them “that’s too expensive”” (even if it is a great price)

remain interested. Tell them several times that you need and want their services. Request that they check with their manager for a better price. Request a written quote

provide a cell phone number

but do not commit to buying at this time

want to think it over

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