Sleepy’s Hoboken New Jersey Review

I bought a mattress from Sleepy’s about six years ago. When it started to really fail recently (it is like sleeping in a hot dog bun….my back is killing me!!) I called to ask for a warranty inspection to see if there was anything we could do….I’d paid 1500 dollars for the mattress and was so upset that it hadn’t lasted longer. I started calling Sleepy’s LAST JULY and they never got a warranty person to me. They kept lying and telling me someone would call me from a company called Bed Check, which I really do not believe exists. By mid-September (I’d been calling at LEAST twice a week since July 1) I was so upset that I called Sleepy’s ONE LAST TIME. The customer service supervisor, Jaquita, told me to go to the local Sleepy’s and she’d help me with an exchange. When I got to the Hoboken, NJ Sleepy’s (that is my local store) I was told that I only had an 800 dollar credit AND THAT I COULD ONLY USE IT ON A TEMPURPEDIC MATTRESS….AND ONLY THE “GRAND”” MATTRESS….WHICH IS SEVEN THOUSAND DOLLARS!!!!! Is it even LEGAL to force someone to buy something so expensive? Well

I didn’t get the mattress (I’m a teacher; a $7

000 dollar mattress is out of the question

obviously). THEY still have my store credit

and I’m going elsewhere to get my mattress. They can shove the store credit

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