Seth Petruzelli Seattle Washington Review

Ordered two pounds of cracked pods on Sept. 26, unaware of the ‘shortage’. I assumed I would get the same service I got back in May ’09, which was: one day to get my order ready and in the mail, receipt of a real, working tracking number, and a three day transit to my door. Boy was I in for a rude awakening!Of course I emailed Secret Squirrel, (Seth, Kyle, whatevs) a few times after waiting four days without any progress; and was told that it wouldn’t be too much longer. Ha! I kept it civil at all times, but at the end of the first week with nothing to show for my 80 bucks, I emailed again using a stern, yet polite tone, and entered the not-so-magical world of ‘ignore’. At first, I thought –naively, in hindsight–“That Seth dude must be workin’ away filling orders and shipping out like a madman!””—Yeah

right…Here is my last communication

the subject line reading

“”IMPORTANT!–PLEASE READ!!””The following was answered in under 8 minutes:””Kyle

I have been exceedingly patient with you but that patience is wearing thin. In 4 days (Monday

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