Seterus Inc. Avondale Arizona Review

I had my loan with Aurora Loan Services. I was always ontime with my payments. In 2008 I found out my bookeeper was stealing my payments. I notified Aurora Loan right away and sent them a copy of police report. I asked them to help me modify my loan and find some way to get me back on track. nThey had me on a modification program making trial payments. Half way into the trial payments Aurora sold my loan to Seterus. Seterus made me redo my modification process. They wouldnt accept any payments until I did a modification. Did the paperwork again, and they denied me. They told me I needed to wait 90 days before I could reapply, then it takes 60 days for approval process. I did that and reapplied. nThey wanted to do trial period payments for 6 months then after that they would “consider”” modifying my loan. I made all the payments ontime. They denied me again after 6 months of trial payments

they said they didnt receive all of the papers

even thogh I confirmed with them they had received everything. I did this process 6 more times. nOn the seventh time applying

using the same financial info

I indicated that I was African American(even though I am not) and wouldn’t you know

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