Sears Midlothian, VA Virginia Review

My mother bought a top end dishwasher, one of those Bosch dishwashers with the drawers. Given the fact that the house was built in 1930s, it was the only kind that would fit the space. Seeing that she and my Dad are senior citizens and not at all mechanically inclined (think Mr. Magoo), they bought the extended warranty. nNow if you’ve been to buy appliances, they hard sell this puppy like it was the greatest thing since the internet. But it represents some 25%-35% of the price so it’s always an expensive item. I always turn it down. Then they call you afterward to try to get you to buy it later “for your benefit””. After hearing my mom’s story

I know exactly who gets the benefit. nWith this “”warranty”” you are supposed to get your dishwasher check up once a year. Well

my mom called for hers. ONE day late. That was the kiss of death. NOTHING could be done. She could not get her included checkup. nThere apparently was NO WAY around this horrible deadline. Last time I checked

genuine human beings were the ones checking out dishwashers

not expired database listings. She went up the chain of command and the final result? We’re so sorry

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