Ari Gunnar Gislason

Ari Gunnar Gislason

Ari Gunnar Gislason Heddportun terrible customer service communication and worse refund policies Houston Texas!!. Found engine builder through a friend who frequents LS1tech forum for V8 fans, who ordered an engine to be built from Heddportun. The first order had a few hiccups with parts not arriving with the engine but were sent out after a few days. Customer in Oman ordered a ls1 engine and we facilitated the payment and order of engine but due to constant changes of specifications on the engine from the customer in Oman. The order had to be cancelled when the customer refused the final specification. Heddportun/ Ari was notified of this and instructed to cancel the order and to refund the deposit ($3500) the price of the motor. Parts which had been ordered were able to be returned for refund by Heddportun. The motor work had apparently been done so the only option to be able to facilitate the refund was to sell the motor. Sale of the motor apparently has since happened but to date I have not received the refund and communication has become very infrequent. This has been dragging on for the last 12 months and my patience has been exhausted No attempts have been made from Heddportun’s side to do part payments or monthly payments to clear the refund. Warning to all would be customers !!!

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