Regency Furniture Gaithersburg Maryland Review

Ordered furniture from their Langley Park, MD store back in Nov. 2011 & utilized their [layaway] to make my payments. Delivery/Shipping was included in the final price & I was directed to call in a week prior to my final payment to discuss delivery. Received a call the week of 1/15/12, to tell me that my furniture was in the warehouse and that if I wanted to, I could have my furniture delivered. When I shared that I would be paying by check, I was informed that I would have to wait 10 days for it to clear & that if I was able to come in to make a payment or call-in w/ my credit card, that could speed up the process. nI called the store on 02/01/12, (after seeing that the check had already been processed/cleared), & spoke with Victor, (after speaking w/ someone else who at first told me that my furniture could be delivered in two days and then telling me, no I had to wait), who directed me to call in the AM & speak with “Mr. Dana”” to see about expediting my delivery

(as I had paid with a ‘Bank’ draft and not a personal check). On 2/2/12

spoke with “”Dana””

who informed me that he could not schedule delivery before the 11th

(and wasn’t sure why Victor told me otherwise). He assured me that someone would call me on the 10th to give me a 4-hour delivery timeframe. nBy the time I realized that no one had called me

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Regency Furniture Gaithersburg Maryland Review is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
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