I called One Way Furniture before placing my order for a table to find out whether the table was in stock. I was told yes and placed my order. Ten minutes later I check my order confirmation and it stated that the table was out of stock and gave a very vague timeline for delivery. I tried contacting this company by phone but wound up staying on hold for more than 10 minutes. Someone names Michael called me twice and said that he noticed I disconnected and how can he help but I was not home so he left a message. I called him back twice but my calls went to his voice mail. I then tried calling the number listed on their website from my home phone and from my cell phone and no matter what prompt I followed I got an error message stating that my call cannot go through and to call back. After the 10th attempt I wrote to Paypal and asked that I be refunded my payment. This company cannot possibly be legitimate when they give NO other options for contact than the phone number. There is no contact us by email or web form, there is no chat. So if the do not respond my only issue is to contact God?
Furniture & Furnishings