North Shore Residential Door, Inc Crown Point Indiana Review

I placed an order with North Shore for a replacement part for my garage door. I was told I would receive my order within 4-7 business days. This was stated by both the sales person on the phone, and my confirmation email. So two weeks go by, and I never received my order. I sent an email to the company asking when I could EXPECT TO RECEIVE my order. I then received a reply from Matt O’Donnell with North Shore giving me a link to track my order. But upon clicking the link, I was directed to a page showing me something similiar to my order confirmation email, that stats I would receive my order in 4-7 business days from my original purchase date. Ok, but this is day 13 so I’m a little frustrated now. I then replied to North Shore stating the information I was requesting more directly, considering they couldn’t get it right the first time. I then received an email reply back simply stating “Your order has been cancelled. Sincerely

Matt O’Donnell”” WOW! What a jerk! So then I call the company and speak to Matt O’Donnell about why my order was cancelled. He then told me they didnt have the part in stock

and they didnt even order it

and to top it off he had the nerve to say I was a D!CK…. He even said my order was so SMALL he didnt even care if I would do business with them again. It seems like the company that would TAKE your money

and then leave you hanging for two weeks. Then cancel your order and call you names is in fact

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