A certified contractor instaledl a 13 sear Gibson heat pump. First day the motor went bad and was replaced. Six weeks later the fan made a very loud noise, so fan was replaced. Noise improved. Six months later the compressor broke. I had to wait one month for the compressor to arrive from Nordyne. nI asked for a new unit but that does not compile with the warranty. Nordyne only replaces parts. It does not matter that the unit is only 6 months old. Bob Marks in customer support provides no assistance. nNordyne lies. They said they would send the compressor in one week and lied for 3 additional weeks.The company website publicizes about the quality of their products and their customer satisfaction. They lie. How can a company sell a product that cost thousands of dollars that is merely junk. Discuss with your contractor who supplies the units, if it is Nordyne find another contractor.
8000 Phoenix Parkway O’Fallon, Missouri United States of America
Cooling & Ventilation, Heating