Mother Earth contracting began contacting me on September 10, 2013. The person on the phone was going by the name of Vinaya. Said he was in need of some copper tubing for a job in San Diego. Gave him a quote via email sent him a credit card authorization form and he filled it out and returned. That particular card did not go through and i contacted him to let him know. He said that he would have his boss use his credit card and get it back to me. Submitted a new CC Auth form and that one did go through ok and material was shipped to the address given the next day. I was contacted again on September 11, 2013 for another order of copper tube. Sent them another invoice with another CC auth form and asked them to send it back. This time they sent it back in another mans name and that card did not go through. I contacted them again and asked them to resend with a different card and they did and material was shipped the next working day. On Friday, September 16, 2013 I was contacted again by Mother Earth and was asked for more copper tube. I sent them a quote and CC form and they returned both. Part of the order was to be set up for will call at our San Diego location and the other material was to be delivered on Monday, September 19, 2013. While material was out for delivery on the 19th we received a phone call from a man wanting to know who we were and how we got his card number being his card was charged over $18000 in 3 days. I explained to him who we were, what was ordered, that we did have signed authorization forms, an address where material was delivered and or being delivered. We immediatly called the San Diego Police, they offered to meet a representative from our company 2 blocks from the location and they would go there together. We did this, got to the location, being that it was close to the border not one person spoke english. The officer that was present did and the people that were at the facility said they are a freight forwarding company and that they get the information for an importer in mexico, they get the material and ship it to them. Being that part of our material was just delivered this morning it was still on site. We were able to get that material back but the previous shipments were no longer there. San Diego Police allowed us to take our material back and while the manager of our store was still there waiting for our driver to return so that the material can be picked up the person who was the so call owner of the card called to ask where his material was. I put him on hold, contacted our manager and told him what was going on. I got the delivery information again to verify that we have the correct address and told him i would call him back. I gave the number to our manager here and he called him and confronted him on the situation and the man hung up on him. We tried to get San Diego PD involved again and basicially were told there is nothing they could about it.
2345 Marconi Court Suite D san diego, California USA