I am currently arguing with Monitronics. It is a fact that I signed a contract with a company called DEVCON – which was bought out by Monitronics some months ago. I signed that contract for a security system and the monitoring of it. That contract is seven pages, most of it in a very small font. I got an excellent sales pitch from a Devcon sales man who at no time pointed out the longevity of this contract. I don’t really know why I bothered to do this as the savings were about 5 bucks a month, but I was trying to save every dollar at the time so… I did. (NET LOSS is several 100’s of dollars.) At the time I signed it, my house was available for sale. Do you think I might have signed such a contract if I thought that I’d be locked into it for a period of 36 months? Hardly! I sold my house on August 22nd after a period of about 20 months I guess. I now don’t live there. I sold it and thought that my responsibilities to that house were complete Monitronics wish to hold me to that contract even though they now have to do nothing for ME or that property but maintain that I owe them for another 16 months. In conversation with me they assure me that they will report me to a debt collection agency if I don’t pay it. In conversation with me they are willing to take a 50% settlement. So I get to give them the sum of nearly $290 dollars for them to do nothing except NOT screw up my excellent credit rating. This feels like a form of blackmail to me! DO NOT DO BUSINESS with this company if you don’t have time to read seven pages of fine print. I never will again even though my next home WILL require a security system. I told them I would write this report. Their executive dude will respond here but he KNOWS that everything I’ve said is accurate. Go ahead! Let’s hear your side of it. He’ll say, but a contract is a contract… till he’s blue in the face. You bought me as a customer and now you need your pound of flesh right? Disgusted!
Dallas, Texas USA