I placed an order for a single pair of leggings, that was to cost less than $20 including shipping. I put my card and shipping information in, and before the order was complete, they threw a ton of popup adds at me asking if I wanted other deals. I clicked no, and then was not allowed to review my order after them, to confirm the order. Instead, it ran my card and charged over $100 for several unrelated articles of clothing!!! I immediately got onto their customer service page and asked to cancel my order. (by the way, the website explicitly states that an order can be canceled within 24 hours of placing it, which I was well inside). The lady told me that she filed the complaint, and that someone else would be in touch regarding cancellation. Well, they waited until 2 days later and told me that it was then too late to cancel the order (NOT MY FAULT), and that I could try to return the items when they arrived. I then recieved my order confirmation email stating that the order cannot be returned unless something is damaged. I wrote back and recieved confirmation that it could be returned. Well I just got my order in the mail, and I can’t get anyone to help me return it! Some chat lady submitted my request and again said to wait for a response. The site only allows you to have 10 days to return something, which probably means that they are going to wait it out and tell me I am inelligible. All I can say is NEVER ORDER FROM THIS COMPANY!!!
other, other United States