In November, 2000 I ordered a bottle of Citra-Therm Diet Pills. They came with the 30-day warranty. They didn’t work, so in December, 2000 I returned the bottle via UPS, Registered, Return Receipt Mail. The company received and signed for the bottle in January, 2001. I called their “Customer Service”” number 4 weeks after they received it

and I was told that it would take 6 weeks for my credit to appear in my credit card. I tried calling again in March

which makes it 8 weeks after they had received it

and was told to call another number (not toll-free)

because that number was their “”order taking site”” and that I had to call their main number. After numerous calls to the new number