Two months ago, our office decided to replace a 30 year old privacy fence about 100 feet long. We decided to use our local Lowe’s store because the owner has always purchased building materials and tools from this location without incident. We worked out our plan for replacement of the fence including the purchase of several individual planks as well as six panels and hardware. We received these items. They were in seemingly good condition. We built the fence and it looked great. However, the problem arose three months later when we noticed the panels were beginning to warp drastically with differences in temperature and humidity. This problem did not occur with the individual planks we did independently. The fence is now horribly warped and some of the individual planks on the panels have areas that are cracked with knot holes nearly separating the plank. We were very disappointed to say the least. We called our locals Lowe’s and they will not replace the fence. It’s very frustrating you cannot count on quality to materials when you make a substantial investment in time and money to replace something that held up for 30 years. Not to get even three months out of these materials really says something for the product and not to get help from Lowe’s to correct the problem is very disappointing to say the least.
2205 SE Adams Blvd. Bartlesville, Oklahoma United States of America