LOUISVILLE FURNITURE COMPANY Louisville Kentucky Review

BUYERS BEWARE!!! This company is a shady sneaky company looking to take your money!!!!! We bought a sectional from this company on March 1st, the owner Mike and his wife were very nice people at first, they showed us everything we wanted and took the time to really listen to what we were looking for. We bought a sectional and another piece of furniture due to their great customer service and great furniture selection. Once the money was handed over things changed quickly. Mike told us that our furniture would be delivered in 2-3 weeks. At the end of the 2nd week we called to check on our furniture and were told that furniture takes 4-6 weeks. Upset, I called back the following Monday and asked why there was a change. The lady asked if she could call me back to let me know what happened. She called back a few minuets later and informed me that the couch would be in end of the week. I called back that Friday afternoon having not heard anything and was told check back on the following Monday or Tuesday. I called back yet again on Tuesday afternoon to inquire and was told that the furniture now wouldn’t be here until next Tuesday, April 1st. Now that I had been given the run around I went into the store to talk to the great owner Mike that I had made the purchase through. I walked in and told Mike that I didn’t like the run around and that at this point want either answers or my money back. Mike quickly explained to me that he was sorry about the confusion and that the sectional was indeed ready but hadn’t shipped yet. That he is in with someone else that shares a truck with him and the other person hasn’t filled his side of the delivery truck yet. Towards the end of the conversation Mike asked what time on Tuesday would be good to pick up the furniture and we told him that we wanted it delivered. He asked us had we already set up and paid for delivery? We told him no, that was never discussed at purchase and that all furniture companies generally deliver. Mike says to this,” yeah but someone has to pay for it!”” This made me and my Wife feel VERY uncomfortable and she and I stepped outside and talked about the fact that we asked about delivery at the time of purchase and we were told “”THEY”” use a third party company

not “”WE”” would have to pay a third party company

we were just told that the third-party company would contact us to set up delivery. My Wife and I decided to take our business elsewhere. We told Mike that we would like a refund for the sectional

at which time nice Mike turned into not so nice Mike and said “”Oh now look guys that isn’t going to happen””

he began to tell us that this is a cash and carry store

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LOUISVILLE FURNITURE COMPANY Louisville Kentucky Review is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
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