I ordered a piece of furniture from LoocStudio. I was working with the owner Matt Carfaro who kept promising me that the piece was going to be shipped. This went on for six months. Ultimately he texted me and asked if I wanted my money back. I said yes because it was taking too long and lost all trust in Matt Carfaro and LoocStudio. The reason I am filing this complaint is because I was never returned my money!! After doing research, I have found numerous complaints made against Matt Carfaro and LoocStudio. It appears that it is the same story with all the disgruntled clients. Matt Carfaro promises furniture and then never delivers. One person complained that he was sent a bounced check! Matt Carfaro also ignores all complaints from the North Carolina District Attorneys Office and Better Business Bureau of North Carolina. In the past year, there have been four complaints submitted against Matt Carfaro and LoocStudio. His actions are the same in all four complaints, he ignores them. LoocStudio has earned an F rating from the BBB. Internet research has also shown that Matt Carfaro owned a company called Ava Furniture in Georgia where a complaint was filed against him because he did not deliver the furniture or refund the client’s money. I urge all potential clients to not purchase furniture from LoocStudio. You do not want to lose your money!!
711 Old Thomasville Road High Point , NC USA
Furniture & Furnishings