Kyle Helton from Drain Master’s Plumbing Tracy California Review

This guy Kyle Helton is a cheater ! On 7/14, my tenant from my rental house in Tracy reported AC stopped working. I found Kyle Helton’s contact info from Criaglist, my tenant called him, he came and check, reported motor shut down, quoted $450 to replace the broken motor with a new motor. On 7/15, he came and replaced the motor. on 7/16, I was on my waw to LA, my tenant reported the AC was extremely loud and noisy, they could not even sleep last night, I ask my tenant to call Kyle to come back and check, 2 days later on 7/18, he came again and reported motor broke again and motor fan also broke, and the motor house was twisted. He said the whole A/C Furnace unit with coil needs to be replaced, there is water leak as well. On 7/19, when I get back to town and went to the rental house, and found he used a very OLD motor, non-suitable size, and his old motor within < 2 days, his old motor broke the motor fan and twisted the motor house, and he failed to diagnose the water dripping problem. I called him and requested him to refund, he said he will send check. on 7/20, I wrote and texted him and gave him 2nd chance, and asked him to bring a new set of motor house with new motor fan and new motor, as the original fan and house were broken by his old motor. He said OK. on 7/21, he came back, my tenant said he has a new motor only. I asked him stop the job, take his new motor away, and refund the money, since the fan and house are broken, a new motor will not work. But he did not listen, I asked him to take his motor away, I don’t want him to do the job any more. But he ignored my phone, email, and text message requests, installed the motor and left, and claimed he did his job, and will not refund. My tenant said the motor runs, but no air as the fan was already broken and bended. I had to call another company to replace the unit. This guy Kyle Helton cheated not only on the first time, but also the 2nd time. His license # is 963211. He claimed he got his credentials from Air Force, what a shame on him and air force if it is true.

3345 Ocotillo Way Medesto, California USA


Cooling & Ventilation, Heating

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Kyle Helton from Drain Master’s Plumbing Tracy California Review is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
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