I am a new homeowner, and needed to buy some appliances. Coming from New York City…most apartments have laundry facilities in the basement, so this was my first washer dryer purchase.I went to JC Penny store in my new hometown of Asheville NC, where a sales person helped me in the decision making process.The machines were delivered and installed.As i had just moved in to my new place, I had ALOT of laundry to do!At first, everything was ok.., but after a few loads, I started noticing an AWFUL smell coming from the dryer.As I never owned a new dryer before, my first thought was it might be the smell of a new machine.BUT…a few loads later, the smell got worse, and I couldn’t bear breathing it in.I got super concerned….I would go into my laundry room and HOLD MY BREATH!I realized something was REALLY WRONG… I knew the fumes coming from the dryer were toxicIt was sunday, and there’s not many maintenance people at my building, but once I found someone, he came up to inspect my dryer.When he came in, he covered his nose….FUMES OF TOXINS….Needless to say, I was freaked out…Carbon dioxide is DANGEROUS!!!Here I just bought my first laundry machines, and have this happen!I called the JC Penny information line and left a message telling them all of this.I received a phone call from a gentleman who asked me about what had happened. He seemed concerned (as well he should !)and said he would get back to me to see how JC Penny was going to handle this.In the meantime, I got to feeling nauseous and congested. Knowing that breathing in toxic fumes can be a serious thing, I went to the emergency room at Mission Hospital…I wrote a follow up to the man who had originally reached out to me (the very concerned about my health and well being man) and told him that I had gone to the ER HIs name is Leif extension 215313I left the ER three hours later! They treated me for Toxic inhalation..The next day I went to my neurologist. They do tests to see brain function and I wanted to be sure that was not impaired.The JC Penny rep said he would call at 6PM monday evening, but NEVER CALLED Instead, I received calls from insurance agents asking me all sorts of questions, AND…i received a call from JC Penny asking me to make a statement releasing them from any responsiblity. it’s shameful to me to see the negligence, lack of concern, professionalism and response.
3 south tunnel road asheville, north carolina United States
828 299 0040
Department & Outlet Stores