After an absolute nightmare of an experience with them loading and then delivering/unloading my belongings I submitted a claim for damages to the furniture for over $2000. The insurance coverage was based on $0.60 per pound for the damaged item and there should have been almost full coverage for the repairs estimate. Their settlement offer was $72.00 with absolutely no explanation how they arrived at that figure. I have called and left messages and sent emails requesting how to pursue a dispute for the settlement offer but Integrated Moving Solutions has not returned my calls or responded to my emails. If I were to take the matter to court I would have to do it in New Jersey even though I live in Michigan. Attorney fees and costs for the suit would outweight the amount of damages so it seems like I have no viable recourse against this fraudulent company.
134 N 10th Street Kenilworth, New Jersey United States