A few months ago we decided to purchase our walk-in tub from a company called Independent Home. The representative named Jack told us many things about the tub and installation process which were not true. We have had many problems with their product since we purchased it and they have been very reluctant to help us. This is a poorly desinged walk-in tub, the installation was shoddy and their customer service has lied to us and has not been helpful.
Bed & Bath