On 1 November 2016, I contacted HH Gregg to report a problem with my dishwasher purchased on 12/8/2014 with a 3 year extended warranty. I was told by the Associate that I would hear from someone within 3-5 days. On 9 November 2016, after no call/response, I again contacted HHGregg and Warrantech and I was told that they (Warrantech) were still reviewing my case. It would take another 1-3 days. On 16 November 2016 after no call o response, I sent an email to HHGregg Customer support. I received a response from Ryan (?) at HHGregg who said that somone would contact me shortly. That evening, HHGregg Customer service contacted me to say that they were still waiting for a response from Warrantech. Today is 21 November, and to date, I have recieved no resolution. Warrantech/HHGregg cannot be allowed to operate like this and steal money from Customers without an ounce of Professionalism or Integrity!!