I hired Harrison Kitchen 20 Alness St, North York, ON, M3J 3H4) via its owners Mike (647-876-8544) and Jim (647-293-3290) (last names not known) for re-facing my kitchen cabinets. I got their contact via internet. They settled a price of 7800$ to be paid in cash. Initially Mike came to take measurements and took many photographs of kitchen area. Subsequently he brought Jim saying he is his partner and will take actual measurements. Jim took measurements of cabinets again, captured lot of pictures and wrote details of work in his hand writing (which is difficult to read). After 2/3 days Mike came to get advance money, when we asked him to make an agreement by type writing. He said he canu2019t write good English, so we can type write and he will sign. We made a simple agreement in his presence and he signed agreement on 15 Feb 2017 and took 4000 $ as advance. The work was to be completed on March 11th 2017, so I called Mike and Jim before 11th and they confirmed work will be done as per commitment and asked me to get microwave oven removed, which I did, after which cold air started coming in the house via open vent. However, nothing was done and when I contacted Mike after 11th he was very rude and asked me not to call him rather call Jim, so I contacted Jim who kept on telling me that cabinets will be delivered in a day or so, but it never happened. Eventually Jim came on one day and left some raw wooden boxes saying actual hardware will be delivered in a day or so. Probably they were aware that if they will be leave anything at my premises police will not book them for fraud case and will direct me to go for civil suit (although they did not do any work at all). I know i will not succeed in the civil suit as I do not know their last names, and even their names may be fake, as shown on their website and business card. Although, I have still filed in the small claims court, but they have not received notices send by Canada Post. They never delivered any actual hardware (cabinet doors, hinges, etc.) or did any work, sometimes telling me that machine got broken and sometimes saying Mike is sick. Also, Jim told me that sometimes Mike behaves in a weird way with the customers, so I better be careful. I asked them to return my money but they did not respond rather became more rude. All the text messages by which Mike and Jim were communicating with me are saved in my phone as a proof. After repeated requests when nothing was done, and Mike had probably blocked our phone numbers, we called Home Depot to complete the work as our infant granddaughter was suffering due to cold and dust coming from outside due to removing microwave. I am afraid they can assist theft in our house as they have all the pictures etc. of the inside of our house.
20 Alness Street North York, Ontario Canada