Harlem Furniture Burbank Illinois Review

I purchased furniture of about $1,300 on July 18, 2009 from Harlem Furniture. I was asked if I want credit insurance. I verbally declined twice to the sales associate. Three weeks later, I received a welcome summary packet of credit insurance from American Bankers Insurance Company of Florida on the furniture I bought. I was very upset and called American Bankers Insurance Company to cancel. However, after being on hold for 35 minutes a lady picked up and tells me “oh I never heard about Harlem Furniture. Let me connect you to a different department””. I told her I had already been on hold for 35 minutes….can someone help me… nI called the sales associate at Harlem Furniture and asked him why did he signed me up anyway when I stated several times I do not want the insurance. He then told me “”I did not sign you up.”” He had no idea who did and told me that “”it is probably a mistake”” and that I should call the 800 # to cancel. So

I did that and waited again for 30 minutes listening to music and got upset and hung up the phone. What a terrible experience. nI am typing this complaint as I am on hold once again for over 30 minutes waiting for someone to pick up at American Bankers Insurance Company. While holding and listening to music

I also e-mailed this insurance company to cancel my policy ASAP. I do not care if it is free

I DO NOT want it. nAnonymousnBurbank

IllinoisU.S.A.”

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