Very dissappointed with the roof work this company provided for us. They couldn’t line up the shingles in the areas that they replaced. We had multiple leaks after the first rainstorm. After they finished initially, we received a bill much higher than the original estimate. The owner: Mark Andrews is quite the bully. There was substanial pushback from him in regards to us holding him accountable for fixing what he screwed up. It almost came to the the point of legal threats from Mark when we continued to implor him to get our roof fixed. My husband wasn’t swayed by this and did eventually get Mark to fix the leaks after a few heated discussions. In the end, the leaks have stopped, but our roof looks awful and we were grossly overcharged for what we received. We were very happy to get Mark off our property. My husband and I have seen numerous similar customer reviews that very similar experiences with Mark -there is definitely a pattern with this outfit. We also noticed there are pending lawsuits with Mark from his previous company: Andrews Maintenance and restoration, which had its license suspended. All of this information is on the Labor and industries of Washington website -using the contractor verification tool. We wanted to bring our experiences and findings with this company to the attention of future clients.
24524 E Roxanne Ave Newman Lake, Washington USA