I called the operator Lauren that the technician will call the manufacturer and give the error codes and the reading off the instrument. The plumber James goes there and does his own diagnostics and gives me nothing and also didn’t call the manufacturer to get the parts. I was charged $52 for this and did previous other plumbers. That’s why I had this specific task to be conducted. nHe did not do the job. nOn top of it Kevin Ball says he will charge me n$52 to come theren$292 to diagnose the water heatern$149 to do the warranty paperworkn$$$ to service the water heater. nHe did not mention that it costs $202 to buy a new 40lb water heater to buy. nIs this guy a rip-off artist along with the owners? nNever ever get this company to service my home or business ever again.
11 Cotters Lane East Brunswick, New Jersey United States of America