Terrible customer service. Continue to have a failed spring on garage door. 3x’s in 4 years. Garage Door Dr repaired it each time. After the 3rd occurance, was informed by Mr Brummond that they no longer service Lake Wylie area. When trying to explore alternative options, we never got to that part of the conversation, Mr Brummond began hurling insults at me, telling me to ‘go f*** myself’, calling me a ‘p****’ and threatening to ‘kick my a**’. Serious little man syndrome on the phone. Mr Brummond obviously doesn’t understand customer service (or care about his work once you have paid him) and how to keep a returning customer. Stay away from this business. Many more reputible companies in Charlotte than dealing with this idiot.
1316 Nandina Street Charlotte,, North Carolina USA
Garage Door Companies