Creekside Community Lewisville TX Lewisville Texas Review

Apparently this is now ANOTHER bad mobile community in Lewisville like all the other mobile park communities, I was told it was a decent one if not the best one but since they change owners it’s just being a disaster all over (management, maintenance, and specially the main office!). Since the first day we showed up to sign paperwork, well, we received multiple calls being told they made a mistake and our signatures or our paperwork was not propertly signed and if we did not showed up by their deadline it would be consider a voilation on our side! No sincerely apologies whatsoever. And the manager then, completely rude! With a bad attitude. Apparently she was fired short after or something like that but the manager now is never available, would not return calls, not able to contact directly during business hours and the office lady Cathy would not take care of issues timely, necessary to call EVERYDAY until it’s fixed! Maintenance takes forever and makes temporary or half done fixes! Now we have problems with a late fee being charged because we turned in our payment on time but we did not make it payable to the right company and they do not double check anything you turn in either oh they moved the payment to right company of course! And took my money, charged my bank account BUT would not fix the late fees!! It’s been over a month and no one has taken care of this, we are having to call everyday getting the same answer, “would talk to the manager later on the week to SEE IF it can be fixed”” Really?? Another daily headache: PARKING!!! I was told to follow the policies by my lease contract


everyone: just park wherever the heck you want!! you know why? Because I spoke to this Caty office lady and she just said: “”we sent them a note so there is nothing else we can do

if it’s after hours you have to call the wreck company””. And I called before they close BUT she kept repeating “”nothing else we can do for now””; then I called the wreck company and showed them the lease policies well they told me THOSE RULES DO NOT APPLY TO THEIR CONTRACT WITH THEM and they were not allowed to tow the car that parks everyday day right across my driveway. I was only going by their policies about: not parking on the side walk or if ONE full tire was touching the grass then that car must be towed! Well I’m the only idiot following fake rules and I was told by this wreck company that the owners do not want to pay for daily patrol and in reality anyone can just parks wherever the hell they want including the grass! Like I say: JUST ANOTHER BAD COMMUNITY IN LEWISVILLE. Can’t wait to move out of here!!!”

4000 Ace Ln Lewisville, Texas USA

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