Cowboy Reflections Mercantile Portland Oregon Review

Tammy Dorsett and Steve Dorsett are the owners of this business. They hired me to build a new website. Website build amount is $7700.00. They agreed to pay 3 installments of $2566.32 with the first payment on September 8th, 2nd payment on October 11th and final payment to be paid on October 31st. They paid the first down payment of $2566.32 to get the project started. They failed to make their 2nd and 3rd payment installments. The 2nd payment they sent a check and was received on November 5th. The payment was 5 weeks past due. First excuse was that their store got robbed and they had to replace a bunch of equipment. 2nd excuse they used was that Tammy was suffering from major back pain, which prevented them from making the payment! Third excuse was that their son was in the hospital. Come on, seriously, how low can you go to use your children as an excuse? Turns out that their store was not robbed, Tammy faked being hurt and their son was never in the hospital… these people are about the lowest you can go. I deposited the check and on November 14th my bank rejected the check for Non Sufficient Funds after trying to attempt collection three times. I alerted Tammy Dorsett of the issue with no response. I alerted Steve Dorsett of the issue and again was met with no response. I then suspended their account for non payment. Charges are: $5132.32 for remaining, unpaid balance for their finished web site $55.00 per month for web hosting on private server, SSL certificate and unlimited emails $200.00 returned check processing fees (this is based on over 12 hours trying to collect payment) The website project scope is outlined below: Project Scope: uf0b7 User Experience/Design/Functionality Complete uf0b7 Examine CMS environment Complete (Prestashop Installed) uf0b7 Evaluate Hosting Package and Hosting for optimizations and maximum functionality Complete uf0b7 Logo redesign Complete (new logo approved, attached for reference) uf0b7 Present & determine template design Complete (template installed) uf0b7 Template customization Complete uf0b7 Install functionality plugins Complete uf0b7 Create categories & sub-categories (category structure created, feedback needed) uf0b7 Populate category media (waiting for product and store images) uf0b7 Upload bulk csv product inventory files into Prestashop (waiting for product data uf0b7 Manually enter inventory items into Prestashop (waiting for product data) uf0b7 Manually enter inventory item data (waiting for item data, request email sent) uf0b7 Install item options plugin Complete uf0b7 ORM & SEO platforms integration Complete uf0b7 Install Payment/Accounting Plugins Complete uf0b7 Integrate & test payment gateway ( gateway installed) uf0b7 Integrate modern up to date Web 2.0 standards Complete uf0b7 Integrate Social Media Complete uf0b7 Develop solution as a 5 year plan Complete All work was completed on time. I worked ethically for their company and fulfilled all my obligations, project milestones and project goals. I have to seek legal recouse now through the courts to collect this debt they owe me. These are not good people. FYI… they hired my other company (online reputation mangement firm) to get rid of bad reviews they’ve accumulated, we did a great job for them and that is how I was hired to create a new website for them. Should have never done business with this company. Now I wish I would have made the pay me upfront, because of the amount of bad reviews and complaints against them. Do not do business with Cowboy Reflections, Tammy Dorsett or Steve Dorsett. They’ll take your money or try to not pay on services. Beware.

304 W US HWY 79 Thorndale, Texas USA


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