Body Of Change, Tempe Arizona Review

I started the program in December of last year. After reviewing my contract I am not sure of the date as the contract is not dated correctly. The contract date is 01/04/02. In my opinion this invalidates the entire contract. nMy first trainer in December of 2002, missed 3 sessions. (No show-no cancellation given) After complaining they assigned another trainer and compensated me for the missed sessions. n1. The sessions with the new trainer started January 17th of this year. I was not re-evaluated at this time and when I inquired why I was told “Were starting all over.”” I asked when I would be re-evaluated/re-measured and he stated “”That wont be for awhile.”” As of this date I still have not been re-evaluated nor has my program been adjusted to meet my needs. n2. In March I only received 1 session because the trainer went out of town for spring break and I was told he would call to schedule a session with me when he returned. I called the week after to schedule a session since I did not hear from him and was told he was still gone. I called and left messages again to schedule a session for the week of March 24th

he never returned my call. nApril 4th he left a message with my answering machine; I had not had a session since March 7th. I returned his call; he suggested a session on April 17th however I was out of town that week. April 14th I called wanting to schedule my missed sessions I did not hear from him until Friday

April 18th. We scheduled 2 sessions

April 21st and April 25th. nHe no showed for the appointment on April 21st. I asked to see the Manager that day

April 21st

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