This is Surface Magic of Buffalo NY. We were contacted last fall by this company to do work locally. This company is an out of state company. They were doing work in the Buffalo NY area. University of Buffalo Amherst campus for a new dorm. Their was 2 parts to this job. The first was repairing cracked outer rims of the new shower units. Which we got paid for. However, after they played their game. They agreed on a price before beginning the project. Then when they are happy and satisfied and the job is completed. They try to renig and offer a lower amount then agreed upon to pay. So they were making it hard to get paid. The second part was much harder, more time consuming and allot more units. I had to repair 139 units. Which when we were done their was actually over 140 units plus 1 bathtub. That we didn’t even add on. Our hourly rate is $100. We worked 70 hours a week for 5 accumulative straight weeks. The per unit of $100 was much lower then our hourly rate only which came out to $35,000.00. So we took a big hit on this project. When we were finished everypne was very happy. Which we always strive for. Except Best Bath Systems is refusing to pay. Even though they contacted us initially. They then wanted us to do more work. Now they are refusing to pay what is right. They keep playing games, etc… I worked extremely hard just for them and put all my other customers aside for these people, now all they keep telling me is there manager is always in a meeting every time I call them and try to reason with them nicely. No manager is in a meeting that many times as they claim this one is. Like I said every time I call these people tell me their manager is at a meeting or they have some lame excuse or another. I put all other clients aside to make sure the students start classes in time, I took no breaks or had no dinner, I worked till I practically dropped. And did everything I could in my power to make these people happy. Now they have the nerve to not pay me. These people are jokers and I would never recommend anyone to work for them. They have the nerve to make work horses out of people and have no intentions of paying them. As far as were are just warning everyone stay away from this company there just plain no good to work for they take advantage of people, and don’t care if you do a good job for them or not, they have no intentions of giving anyone their money for any job they do. We gave them a chance and we tried to reason with them. But they didn’t seem to care instead we got ignored and they stopped answering our messages. Whenever we called a couple times of day. All we got was that the manager was in a meeting. So it appears the manager never works but just goes to meetings. Come on give us a break. Once again this has to be the worst company to ever work for, we’ll never recommend it for anybody. If they play games like this with contractors they hire. Can you imagine what they most with their customers. It is scarry. Unless they can prove otherwise by paying us which is right. I would seriously think hard before doing any business with this company.
723 Garber Street Caldwell, Idaho United States of America
Real Estate Services