hi my name is Dorine and i and a sales rep for avon in worcester. i just started to sell 3 weeks ago. recently i sold $300.00 worth of merchandise to a customer. i sent in the money and i got the stuff. i gave it to the customer. now she changed her mind and want to send it back for full refund. i called the 1800 number and was told that they don’t refund cash [i sent the cash in good faith before 10 days before the customer’s aproval] . now they are telling me to make another sale on the next campaign and give them the money from that and they will credit my account. what if i don’t sell in the next campaign. they said then you have to wait till you make a sale. nwhen i was enrolled by my district manager there was NO verbal nor a written full refund statement on the back of the document that says i have to pay them out of pocket. they should give them their money back like any other Business – now what do i do – my Rep. is never there when i call. i keep getting voicemail. and they never call me back. they are still there because i went there and looked in the window and they haven’t moved out. puzzled and confused my e-mail is Straycat90210@aol.com nDorinenworcester, MassachusettsU.S.A.
90 Madison St. Worcester, Massachusetts U.S.A.