I have purchased many pieces from this store, I had a Dining Room Collection on Layaway. The Set that I had on hold has since been discontinued. I was told that all my Cash Deposits become Sotre Credit, in other words, belongs to John now. So I purchased a Set from the Store, just so I could cancel and get my Monies back according to the terms on back of my many receipts. And also put $100 CC deposit, so I could get that back. I cancelled within the 3 days as per the Terms and John still refuses to give me back my Money. I wrote to Corporate Office, and was told the each store works off of there own Polices. As each store has Manager-Owned, sort of like a franshisce. I thought they still had to work under the same stardards and procedures of other Ashley Home Stores. The Terms which are listed on the back of each invoice are consistent and the same in other stores. $790.00 is not something I just want to let go. I think John has made enough off of me over the years. I just want my money back at this point, I do not want to give John any more of my hard earned money.
331 Tilton Road Northfeild, New Jersey USA
Furniture & Furnishings