I bought my water distiller from American Water Distiller. It ran ok for about a week then began shutting off early and then began leaking all over my counter and then just quit working altogether. When I called the number ON the water distiller, I left a request for customer service along with my phone number and the approximate time I bought it (this was required by the disembodied voice on the recording). I never got a call back. I called again a few days later and this time pressed #1 for sales. A guy answered who sounded either like he was drunk or who had recently had a stroke. He knew absolutely NOTHING about anything regarding their business. I could go on and on about his behavior, but suffice it to say….don’t buy anything from this company. Their products are inferior and they won’t stand behind them when they fail.