American Nutrition / Virtuvites Review

Briefly, ordered items from American Nutrition * online on 01/09/02, checked on order status on 01/14/02. n*American Nutrition.com website, as of 01/18/02, shares the identical business address with VirtuVites.com; e.g., 5092 Buttercup Dr, Castle Rock, CO 80104 nReceived this emailnTue, 15 Jan 2002 07:24:38 -0700 nHi Rick Your order was shipped 01-11-02 it takes ups 4 to 5 business days to get there order. Thanks AmericanNutrition nWaited until 01/17/02 to check on shipment. nReceived this email:nThu, 17 Jan 2002 13:29:57 -0700 nHi, Richard We have your order in back order. We are waiting for the lab to send the product. We are specting the product today or tomorrow. We will ship to you the product us soon us it arrive. Thanks, Teida nInfurated by waiting without news of backordering I called, AND emailed to simply cancel order and request a creditcard confirmation. nAll I received was a faxed ‘in house’ receipt saying I was internally credited the money: no receipt of credit card refund. nCalled to get a real confirmation and ask why they didn’t inform me earlier, asked for manager / owner; a barely understandable woman in horribly broken English kept saying “we are honest

we are honest.”” nWe had an unintelligible conversation

she hung up on me

I called back three more times; same thing. nThey maybe made a mistake about shipping time originally

but could have told me after 6 more days the items were ‘back ordered.’ How honest is that? They hung up on me repeatedly

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