A dentist staff worker at Accent Dental Group in Pearland Texas recommended I use this company (American Dental Care Inc.) to get discount pricing on dental work from Dr.Franks working at Accent Dental. Around the end of November 2004 a woman from American Dental Care named Lisa signed me up over the phone for this program. I had about 2 or 3 different telephone conversations with her. In one of those conversations she told me I could cancel this dental plan at any time and restart it at any time on a monthly basis. nI called to enroll a family member in a similar program on Feb 4,2005 and during the course of the conversation I found out these people where telling me I was under contract for one year and couldn’t get out of that contract. I disputed this with about 3 different women on the phone and they said I was stuck with having to pay for one year. One of these ladies was real rough with me on the phone so I had to hang up on her. nLater during that same day a different lady from American Dental Care called me and when I told her I had to hang up on one of their workers for talking to me rough she went into putting on a act of trying to apologize and then insulted me trying to see to see if I want to go on and sign my family member up with them. At the end of this conversation she said I would be dropped out of the program. I gave her a very serious warning that she should not mess with me and hung up. I promptly filled a complaint the same day with the BBB. nAmerican Dental Care called me up a few days later and tried scaring me by telling me that they read the report I filed against them with the BBB and they found it disturbing and then tried telling me again I was under contract and I had to pay up, so I just hung up .These people at American Dental Care never seem to acknowledge that I am saying their employee lied to me about the fact that she told me I could cancel this dental plan at any time and restart it at any time on a monthly basis. They seem to think it strange that I am angry that I have been lied to and treated like a idiot. nInstead of being disturbed at the letter I wrote the BBB about American Dental Care they should find it disturbing that they have such bold liars working for them, but I guess they all a bunch of liars and they don’t see anything wrong with that, and they all just want to cover up what happened. nI have since filed a complaint against Accent Dental and American Dental Care with the Pearland, Texas Police Phone 281-652-1250 .The Pearland, Texas Police Officer help show me how to get this problem brought before the civil court in Pearland so we can get a judge to decide what is going on; he also showed me the procedures that would be helpful if I picket these businesses. nCharlesnPearland, TexasU.S.A. STOP! ..before you think about using the Better Business Bureau (BBB)… CLICK HERE to see how other consumers were victimized by the BBB’s false or misleading information. Don’t be fooled! It has been reported, when there are thousands of complaints and other investigations underway by authorities, the BBB has no choice but to finally give an UNsatisfactory rating to a BBB member business that is paying the BBB big membership fees every year. When a business is reported that is NOT a BBB member, BBB files WILL more likely show an UNsatisfactory rating, then reportedly shake down that company to become a member of the BBB. One positive thing about the BBB is, either way, if a business has an unsatisfactory rating with the BBB, you can be sure, the business is bad. But what about all those BBB member businesses that had complaints filed against them? Consumers never get to hear about them. What about the BBB advertising to the public? Is this a false and misleading perception they are giving about consumer confidence when dealing with a business? Click here to understand more of what consumers and business alike are saying about the BBB. You decide. ..Remember. The BBB membership is not earned, it’s paid for!
11757 Katy Freeway, # 800 Houston, Texas U.S.A.